Endpoint Management
Your laptops, phones and tablets stay enrolled, encrypted and patched, from first boot to secure disposal. Lost devices are locked or wiped, and only healthy devices reach your data.
Service Details
Endpoint management gives you control of every laptop, phone and tablet that reaches your data. Each device is enrolled, encrypted and patched, lost devices can be locked or wiped, and only healthy devices get access to your email and files.
We run it as an ongoing service across Windows, macOS, iOS and Android, usually through Microsoft Intune. It is part of our continuous operations services, the cloud, endpoint and identity work that keeps your estate secure month after month.
INFO
You get one up-to-date view of which devices you own, who uses them and whether they meet your security policies.
Why every device now needs managing
Hybrid work moved your data out of the office. Home networks, personal phones and public Wi-Fi sit outside anything you control, so each device becomes a possible way in. One laptop with missing updates or no encryption can expose your whole organisation.
Central management closes that gap. New starters get a configured, secured device on day one, and leavers lose access to company data the day they go.
Devices your team can trust, support your team can reach
Your devices stay encrypted, patched and accounted for, from first enrolment to secure disposal. When something breaks, your people reach a service desk that knows their device and its history.
Conditional access ties it together. Only devices that meet your policies can reach your data, whether they are company-owned or personal.
What endpoint management includes
Control across the device lifecycle
From the first boot to secure disposal:
Enrolment and Baselines
Zero-touch set-up through Windows Autopilot and Apple Business Manager, with encryption, screen lock and firewall settings applied from first boot.
Patching
Operating system and app updates rolled out in stages, with reports showing which devices are up to date.
Conditional Access
Devices that are unknown or out of policy are blocked from company email, files and apps until they are fixed.
Loss and Theft
Remote lock and wipe, plus locate where the platform supports it, with a clear process your team can follow under pressure.
Device compliance feeds the sign-in rules set by identity and access management, and the same policies cover your Microsoft 365 or Google Workspace apps. That way your collaboration tools trust the same devices your security team does.
Personal devices without the blind spots
Personal phones and tablets are handled through work profiles and app protection policies that keep company data separate from personal use. We manage the work side only, so your staff keep their privacy and you keep control of your data.
Coverage
Laptops, desktops, phones and tablets
Privacy
Work data only on personal devices
Retirement
Data wiped before devices are reused or disposed of
How we take over your devices
Most estates have a mix of managed, half-managed and forgotten devices. You get a staged move that keeps people working while every device comes under control.
- Discovery — We find every device that signs in to your systems and record its owner, operating system, encryption and patch status. A security posture review can widen this to the rest of your estate.
- Policy design — We agree baselines for each platform: encryption, screen lock, update timing, allowed apps and the rules for personal devices.
- Pilot — A small group enrols first, so problems are found before they reach everyone.
- Rollout and enforcement — The remaining devices enrol in waves. Conditional access is switched on once devices can meet the policies, so nobody is locked out by surprise.
- Ongoing running — We monitor compliance, handle patching and deal with lost devices, joiners and leavers, with regular reports on the state of your estate.
Evidence for audits and accreditations
Managed devices produce the records auditors ask for. Compliance reports show encryption status, operating system versions and patch levels for each device. That supports Cyber Essentials, which expects high and critical security updates within 14 days, as well as ISO 27001 and UK GDPR programmes.
If you need help turning those records into an audit pack, our compliance support team can do that.
Services that work alongside
Day-to-day support for your users can sit inside managed services, so one team handles both the device and the person using it. Threat and vulnerability management finds weaknesses that patching alone misses, and user awareness training helps your people spot phishing before it reaches a device. For a wider rethink of how your team works, see our digital workplace solution.
Endpoints ready on day one
We replaced an unmanaged device estate and slow virtual desktops with Windows devices enrolled through Autopilot. The client recovered around £1m in lost productivity and cut Azure spend by about a quarter. Every device now arrives configured and patched before anyone signs in.
Frequently asked questions
Know every device that touches your data
Tell us how many devices you have and how they are managed today. You get a clear picture of the gaps, and a plan to get every laptop and phone enrolled, encrypted and patched.