Automations & Integrations

Workflow automation and systems integration give your team back the hours they spend retyping data, chasing approvals and building the same reports by hand. We connect the tools you already own and automate the routine steps between them, so processes run on their own and your people spend their time on work that needs judgement.

Every automation we build is monitored, documented and maintained, not left as a script nobody understands. It sits within our continuous operations services, run month after month alongside your cloud, endpoint and identity management.

Who this is for

This service suits organisations where people act as the glue between systems. Signs include:

• New starters waiting days for accounts because set-up runs through several teams by email.
• Finance, HR and customer relationship management (CRM) systems that hold different versions of the same data.
• Weekly or monthly reports assembled by hand from exports and spreadsheets.
• Leavers keeping access to some systems because nobody remembered to remove it.

If your internal IT team knows what needs automating but has no time to build and look after it, we can do that work for them.

Hours back, every week

The first automation often shows the value quickly: an approval chain that ran on email completes in minutes, a weekly report builds itself overnight, and leavers lose access as part of the offboarding process rather than when someone remembers.

Those gains build on each other. Once your systems share data, the next automation starts from connected ground instead of from scratch, and your people stop planning their week around manual tasks.

Learn more about Hours back, every week

Integrations built to keep working

Quick point-to-point scripts tend to break silently when a system changes. You get integrations with monitoring, retries and a named owner, so a failure raises an alert instead of quietly losing data.

Automated flows follow the same access rules as people. Each one runs with the least privilege it needs, credentials are stored securely rather than written into scripts, and access is reviewed regularly.

1. Discovery — We talk to the people doing the work, map each process step by step and estimate the time it takes.
2. Prioritise — You get a short list of candidates ranked by time saved, risk reduced and effort to build.
3. Build and test — We build the first automation on your existing platforms, test it with real cases and document how it works.
4. Run and improve — The automation moves into our monitoring and change control, and we move on to the next process on the list.

Audit evidence as a by-product

Automated processes record what they do. Approval records, change logs and access trails all support Cyber Essentials, ISO 27001 and UK GDPR programmes. Our compliance support team can turn that evidence into a pack for your auditor.

Services that work alongside

Automation works best on a well-run estate. Pair it with managed services for day-to-day IT, Microsoft 365 or Google Workspace administration for the platforms most flows run on, and endpoint management so new starters get a ready device on day one. If your integrations sit in custom code or build pipelines, application security and CI/CD security check that they are built safely. For a wider rethink of how your systems fit together, see technology transformation.

Frequently asked questions