Insurance
Cyber security and IT for insurers, brokers and managing general agents. Falx protects client data, secures broking and claims platforms and helps you evidence FCA, PRA and DORA expectations.
Service Details
Cyber security and IT for insurers means protecting the client data you hold, keeping claims and broking running and proving to your regulator that both are under control. You get a team that secures your platforms and produces that proof, without slowing trading.
We work with UK insurers, brokers, managing general agents (MGAs) and private equity (PE) backed insurance groups. Our engineers harden your systems and integrations, and our regulatory specialists map the work to FCA, PRA, DORA and UK GDPR expectations. See how we support other sectors on our industries page.
INFO
You get one body of evidence that answers the FCA, the PRA and your data protection duties together, rather than separate projects chasing the same controls.
What keeps insurers up at night
Client data, regulation and platform change all press at once. You deal with all three:
Data attackers want
Insurers and brokers hold personal, financial and sometimes health data on large numbers of people. Phishing, ransomware and supplier compromise are the usual ways in. You find and close those routes before an attacker uses them.
Regulators asking for evidence
FCA and PRA operational resilience rules, Consumer Duty and UK GDPR all expect controls you can show working. Where you operate in the EU, DORA adds more. You need controls mapped once and reported many times.
Platforms that are changing fast
Policy admin, claims and broking systems are moving to the cloud and connecting to more partners. You get security built into migrations, APIs and integrations, so modernisation does not widen your exposure.
Supervisors want proof, not policies
Most insurers have the documents. The harder part is showing that the controls behind them hold up during an incident. Here is what supervision tends to ask for, and what you hand over after working with us.
From supervisory question to evidence
What supervision asks for
- Important business services such as claims and renewals
- Impact tolerances you can recover within
- Oversight of outsourced and cloud providers
- Protection of client personal data
- Proof that access to core systems is controlled
What you hand over
- Dependency maps covering insurers, software houses and cloud
- Scenario test results against realistic cyber attacks
- Penetration test reports with tracked fixes
- Practised incident playbooks with timings
- A board-ready risk report your executives can defend
Regulation we help you meet
Each framework has its own service page, so you can see exactly what is involved:
FCA and PRA
Operational resilience and systems and controls obligations evidenced in the format supervisors expect.
DORA
ICT risk management, incident reporting and third-party oversight for EU-authorised entities in your group.
UK GDPR
Client and claims data protected, with breach response that meets the 72-hour reporting window.
ISO 27001
An information security management system that answers insurer, broker and partner due diligence questions.
Read more on FCA compliance support, DORA compliance, UK GDPR support and ISO 27001 certification. If you are a Lloyd’s managing agent, we map the same evidence to Lloyd’s minimum standards.
How Falx helps insurers and brokers
Brokers and insurers run on data flows: client records, quotes, binders and integrations with insurers and software houses. You get those flows secured without slowing trading, through tighter identity and access, penetration testing of portals and APIs, cloud security and user awareness training against phishing.
Compliance Programme
Meet FCA, PRA, UK GDPR and DORA expectations without slowing the business.Technology Transformation
Modernise broking, policy and claims platforms with security built in from the start.Deal Security
Assess the security, resilience and scalability of platforms and acquisition targets.
Investors and private equity in insurance
For investors in insurance platforms, technology risk is value risk. You protect and grow enterprise value across the deal:
Before the deal
Technical due diligence on insurance targets, covering platforms, operations, data and regulatory posture, so you invest with a clear view of the risk.
During ownership
Cyber incidents and compliance failures erode value. You get security uplifted across portfolio companies to protect valuations and smooth the exit.
Buy-and-build
Secure, shared technology foundations that let you integrate acquired brokers and scale without multiplying risk.
See how we work with private equity sponsors, and read about our technical due diligence service.
How an engagement runs
We start by mapping your permissions, important business services and third-party connections to the rules that apply. Then we test your controls against realistic attacks and package the results as evidence your compliance team can hand to a supervisor.
Map
Which rules apply and where your gaps are
Test
Controls checked against real attack scenarios
Evidence
A pack your supervisor will accept
One number, every morning at eight
We unified fragmented data across OpenGI, Acturis and CDL into governed Power BI reporting for an insurance group, with more than 2,000 source tables processed nightly and executives served by 8:00 AM. The same discipline underpins the data governance your regulators expect.
Insurers share many pressures with banks and payment firms, covered on our financial services page. All of our framework work sits within our governance services.
Frequently asked questions
Protect the data your clients trust you with
Whether you are a broker tightening access to client records, an insurer modernising claims or a group preparing for a supervisory review, tell us where you stand. You get engineers and regulatory specialists working as one team.