Real Estate & Property
Stop deposits and completion funds being diverted, and keep client ID and AML records safe. Cyber security and IT for UK estate agents, letting agents, property managers and landlords.
Service Details
Cyber security and IT for estate agents and property firms comes down to two things: making sure money reaches the right account, and keeping client documents out of the wrong hands. Every sale or let pairs a large payment with passports, bank statements and proof of address. You get a team that secures the email, accounts and systems those transactions run through.
We work with UK estate and letting agencies, property managers, landlords and the firms around conveyancing. Our engineers lock down mailboxes, devices and platform access, and our compliance specialists map that work to UK GDPR and Cyber Essentials. See how we support other sectors on our industries page.
INFO
Payment diversion fraud usually starts with one compromised mailbox. You get sign-in controls, email protection and a payment-change process your staff follow every time, so a fake set of bank details never gets acted on.
Where property firms get hit
Attackers follow the money, and property moves a lot of it through email:
Fake bank details
Criminals take over a mailbox, watch a sale progress and send new account details just before a deposit or completion payment. You get locked-down sign-ins, email filtering and a phone-verification rule for any change to bank details.
Client ID and AML files
Passports, utility bills and due diligence records sit in inboxes, shared drives and your property software. You control who can open them, store them securely and delete them when you no longer need to keep them.
Shared and leftover accounts
Shared negotiator logins, temporary staff, contractors and portal integrations all build up access over time. You give each person their own account, review who can reach what and remove access the day someone leaves.
Agencies and property managers, covered together
Agencies handle bursts of high-value payments and identity checks. Property managers handle a steady flow of rent, tenant data and supplier access. The risks overlap, so you get one approach across both.
What each side of the business needs
Estate and letting agencies
- Mailbox protection and multi-factor authentication (MFA) for every user
- A written process for confirming bank details by phone
- ID and AML records stored with controlled access
- Branch laptops and phones managed and patched
- Negotiators trained to spot impersonation emails
Property managers and landlords
- Named accounts on property-management platforms
- Tenant and landlord data held to UK GDPR standards
- Contractor and supplier access reviewed and revoked
- Rent and deposit payment changes verified before release
- Backups and an incident plan that keep you operating
For agencies, that usually starts with Microsoft 365 or Google Workspace hardening and identity and access controls that stop mailbox takeover. Staff training teaches your team what a diversion attempt looks like. For property managers, endpoint management keeps laptops and phones in check, and managed services give you day-to-day IT support across every office.
Compliance property clients ask about
Regulators, insurers and clients want records, not promises:
UK GDPR
Client and tenant personal data held, shared and deleted properly, with breach response that meets the ICO's 72-hour reporting window.
AML record protection
Support for the record-keeping side of the Money Laundering Regulations 2017: due diligence files stored securely, access logged and retention applied.
Cyber Essentials
A recognised baseline across branches and head office that insurers and partners can check.
PCI DSS
If you take card payments for fees, holding deposits or rent, your card handling scoped and secured.
Read more on UK GDPR support, Cyber Essentials certification and PCI DSS compliance. Your AML programme itself stays with your nominated officer; we protect the data it relies on.
Solutions for property businesses
You get proven services combined around how your business moves money and documents, not a fixed package. That might mean securing email before your next busy season, cleaning up shared accounts, or a security posture review before your insurer asks, delivered by one team across sales, lettings and management.
Digital Workplace
Secure email, devices and collaboration for branch and head-office teams.Compliance Programme
UK GDPR and Cyber Essentials evidenced, with AML records properly protected.Secure Cloud Environments
Run property software, file storage and portals in hardened, monitored cloud.Deal Security
Check the technology behind an agency or portfolio before you buy it.
How an engagement runs
We start by mapping how payments, client documents and access flow through your offices, mailboxes and property platforms. Then we test the weak points attackers use, such as mailbox sign-ins and payment-change requests, fix what matters first and leave you with records you can show an insurer or the ICO.
Map
Payment flows, client data and accounts
Test
Mailboxes and processes against real fraud
Evidence
Records your insurer and the ICO accept
Property firms that handle client funds face many of the same questions as financial services businesses. If you own retail units, see how we support retail tenants, and if you invest in property businesses, our private equity page covers due diligence. All of our framework work sits within our governance services.
Frequently asked questions
Keep every deposit going to the right account
Whether you run one branch or a regional network, manage a rental portfolio or sit alongside conveyancers, tell us how money and documents move through your business. You get one team securing email, accounts and client files without slowing the next completion.