Identity & Access
The right people reach the right systems, and leavers lose access on the day they go. Multi-factor authentication, single sign-on, lifecycle automation and privileged access, designed and run for you.
Service Details
Identity and access management makes sure the right people reach the right systems, and nobody else does. You get strong sign-in for every user, single sign-on (SSO) across your apps, access that follows people as they join, move and leave, and tight control over admin accounts. We design it, build it and run it month after month.
Your users sign in from home networks, personal devices and dozens of cloud apps, so the network edge no longer marks where your security starts. Identity is the control that follows them everywhere. This service sits within our continuous operations work, alongside the cloud, endpoint and productivity platforms that rely on it.
INFO
You get one team accountable for who can sign in, what they can reach, and the evidence that proves it to your auditors.
Identity your business can rely on
Most identity estates grow without a plan. Leavers keep live accounts, admin rights go unreviewed, multi-factor authentication has permanent exceptions and contractors sign in with personal email addresses. We clean that up and put joiner-mover-leaver processes in place that keep it clean.
You end up with fewer credentials for attackers to steal, faster onboarding for new staff, and access reviews your auditors can follow.
Who this service is for
It suits organisations whose access has outgrown the way it is managed. That might be a growing team where onboarding takes days, a business with dozens of SaaS apps and no single sign-on, or a regulated firm that needs access reviews to stand up to scrutiny.
It also fits teams preparing for a merger, a move to Microsoft Entra ID, or a certification such as Cyber Essentials or ISO 27001. If you are unsure who still has access to what, this is the place to start.
What identity and access covers
Four controls that remove most identity risk:
Lifecycle Management
Joiner-mover-leaver automation, so accounts are ready on day one and removed on the day someone leaves.
Strong Authentication
Phishing-resistant multi-factor authentication, such as FIDO2 security keys and passkeys, wherever it matters.
Least Privilege
Role-based access with regular reviews that remove rights people no longer need.
Privileged Access
Admin rights granted just in time, approved and logged, rather than shared and permanent.
Sign-in that checks every attempt
Multi-factor authentication (MFA) is the baseline, but not all MFA is equal. Codes sent by text and push approvals can be phished or bombarded, so we move your users towards phishing-resistant methods such as FIDO2 security keys, passkeys and Windows Hello for Business.
In Microsoft environments, Conditional Access policies then decide each sign-in based on who the user is, the state of their device and where they are signing in from. Single sign-on brings your SaaS apps under the same rules, so one strong sign-in replaces a drawer full of passwords.
Privileged access, handled properly
Permanent admin rights are a common route to ransomware. We replace them with just-in-time elevation and approval, using Microsoft Entra Privileged Identity Management (PIM) or your existing PAM tooling. The riskiest admin tasks run from separate, locked-down accounts.
Break-glass accounts for emergencies are set up, monitored and tested on a schedule. An emergency account nobody has tested is a risk, not a safety net.
Clean up first, then automate
We start by mapping every identity store: directories, SaaS apps, service accounts and admin roles. Then we consolidate, clean up and automate, giving privileged access the strictest treatment because those accounts matter most in an incident.
Identity inventory
Every account, app and admin role in one list
Joiner and leaver flows
Access driven by your HR record
Access review records
Evidence ready for auditors
- Assess — We look for standing admin rights, dormant accounts, gaps in MFA coverage and unmanaged SaaS apps, then rank them by risk.
- Design — We set out a target model for your workforce identity on Microsoft Entra ID, Okta or Google Workspace, consistent across your platforms.
- Deliver — We roll out phishing-resistant MFA, SSO, privileged access controls and lifecycle automation in phases, so users are not locked out.
- Operate — We run access reviews, monitor risky sign-ins and keep policies current as your business changes.
Identity as compliance evidence
Access reviews, MFA coverage reports and leaver logs are some of the first things auditors ask for. They support the access control requirements in ISO 27001 Annex A, Cyber Essentials and UK GDPR, and they answer many of the questions in customer security questionnaires. Regulated firms can use the same evidence for DORA and NIS2. Our compliance support team can package it for your auditor.
Services that work alongside
Identity underpins the rest of your estate. Conditional Access in Microsoft 365 and access policies in Google Workspace build on it, endpoint management supplies the device health that sign-in checks rely on, and cloud security applies the same principles to your cloud admin roles. Managed services can handle day-to-day joiner and leaver requests, and user awareness training helps staff spot phishing aimed at their sign-in details.
For a wider view, a security posture review shows where identity sits among your other risks, and penetration testing checks whether attack paths to your admin accounts are really closed.
Two hundred identities, no rogue logins
Across more than 200 identities and devices we enforced multi-factor authentication, sign-in rules that check every attempt, and device protection, ending rogue authentication and unmanaged endpoint exposure. Access decisions became evidence, not guesswork.
Frequently asked questions
Take control of who gets in
Tell us how your users sign in today and where access feels out of control. You get a clear picture of your identity gaps and the order to close them in.